{"product_id":"truesupport-pro-1-year-contract","title":"TrueSupport Pro (1 Year Contract)","description":"\u003cp\u003eTrueSupport Pro is a 12-month service contract for organisations that need their card printing operation to stay running — without the overhead of managing technical issues in-house. It covers the full range of support scenarios, from day-to-day software questions through to urgent onsite intervention when something goes wrong at the worst possible moment.\u003c\/p\u003e\u003cp\u003eThe contract includes email and telephone support, a video tutorial library, remote installation assistance, and EasyBadge software support as standard. Annual onsite printer servicing is included, with zero labour costs for covered work — and if an urgent onsite visit is needed, that's covered too. The kind of contract that removes the guesswork from your annual IT budgeting.\u003c\/p\u003e\u003cp\u003eSuited to schools, healthcare facilities, local authorities, and any organisation running an active ID card programme where downtime has real consequences. One contract, one point of contact, one less thing to manage.\u003c\/p\u003e","brand":"Identity.ie","offers":[{"title":"Default Title","offer_id":57128246411612,"sku":"S-PS-IDCP-PRO-1Y","price":0.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0805\/1798\/8700\/files\/S-PS-IDCP-PRO-1Y_1af82cce-9334-423a-abba-12c73d477f8b.webp?v=1774885671","url":"https:\/\/identity.ie\/products\/truesupport-pro-1-year-contract","provider":"identity.ie","version":"1.0","type":"link"}